Library Card Registration FAQ

eCard Registration 

If you already have an Okanagan Regional Library card, you do not need an eCard. Your current library card number can be used to access online resources and place holds.  

 

What is an eCard?

It is a virtual card that provides access to our digital collection of online resources.  This means you will get instant access to online library resources including eBooks, streaming movies, music, research databases and learning materials.  

 

Is it free?

Yes, library cards are free if you live in the Okanagan Regional Library’s service area. 

 

Who can get one?

To obtain an eCard you must be a resident in the Okanagan Regional Library service area and be 13 years of age or older.  

For patrons under 13 years old, parents or guardians must supply their name, phone number and email on the eCard registration form. This section of the form will appear when the patron's birth year is selected.

Do you live in the Penticton area?

Are you a resident of the City of Penticton, the Penticton Indian Band, or West Bench? Apply for a card on the Penticton Library website

 

 

How do I sign-up?

Please click here: Register for an ORL Card >

 

OTHER QUESTIONS?

What personal information does ORL store? 

ORL will securely store the following personal information for account purposes only: 

  • First and last name 
  • Date of birth 
  • Address, including postal code 
  • Phone number 
  • Email address 
  • Library card number 
  • Personal Identification Number (PIN) 

Register for an ORL Card >

 

Can I sign my children up for a library card online? 

Yes. You will need to include your contact information on the form. When the birth year for patrons under 13 years old is selected, you will see a section of the form expand where you can add your name, phone number and email.

 

 

Will the eCard expire? 

Your eCard will be valid for 6 months. You may renew for another 6 months by contacting your library, or you can visit a full-service branch to obtain a physical card.   

 

What if I forget my eCard number? 

Please don’t!  At this time, we will not be able to replace your eCard number.  Please record it in a safe place.  You will not be able to re-apply for a second one.

Register for an ORL Card >

 

WHAT can I access with my eCard do?

  • Use all our online services such as borrowing eBooks, reading online newspapers, learning new languages, or streaming movies. 
  • Borrow up to five physical items at any branch 
  • Place holds on up to five items 

Interlibrary Loans (requests made to libraries across BC) are not available to eCard holders. 

We encourage you to drop by any of our 30 locations to upgrade your eCard to a physical library card by presenting ID that includes your name and local address. 

 

How do I sign-up?

Please click here: Register for an ORL Card >