Getting started with the Libby App

Here is what you need to start enjoying digital books from the ORL eBooks collection using the new Libby App

1. Are you comfortable using tablets or smartphones?
You will have to download an app to your tablet or smartphone to allow you to borrow digital books from the ORL.

2. Do you have access to a wireless Internet connection?
It is needed to download digital books directly to your tablet or smartphone.

3. Do you have a compatible tablet or smartphone that will let you borrow digital books from the library?The Libby App can be downloaded to the following devices:

  • iPads and iPhones running iOS 9.0 or newer
  • Android tablets and smartphones running Android 5.0 and newer
  • Windows devices using Windows 10 or Windows 10 mobile

4. Do you have an ORL card and PIN Code? 
You will need both to borrow digital books. Reset your PIN code online if your email address is associated with your library account.

Watch these tutorials or read the instructions below...

Watch the tutorial for Android Smartphones and Tablets

Watch the tutorial for iPhone and iPads

 

Downloading the Libby App and setting it up for the first time

Visit your app store and download the free Libby App (search for Libby OverDrive) to your tablet or smartphone.

When you first open the Libby App, you will be prompted to set the app up with a library card. Follow the on screen prompts to add your library name, Okanagan Regional Library, and to add your library card. 

After your information is entered, the ORL eBooks collection will open in the Libby App. 

 

Finding books in the ORL eBooks collection

When you open the Libby App, or when you tap the Library link at the bottom left of the app screen, you will see the ORL eBooks website where you can search for books.

Tap the Search For A Book… link in the top left corner of the screen to find your next favourite book.  

Or, scroll down the screen to browse the collections and genres featured.

You can see if a book is available or not on search results pages or the book’s info page. 

  • A Borrow link means the book is available. 
  • A Place Hold link means the book is out on loan to another patron. Tap on Place Hold to be put on a waiting list for digital books out on loan.
    • When your hold becomes available, you will be notified, and you will have a 3-day window go to your Shelf and borrow your book. 

Tap on the cover image of the book if you want to see book summaries, samples, read-alikes, and lending options.   

Tap on Borrow to check-out the book. 

On the next screen, confirm or change your loan period. Tap the underlined loan period link and select the new loan period (7, 14, or 21 days - The loan period you choose will also be used for the next book you borrow). 

Tap Borrow! to confirm.

On the You have borrowed screen, you have three option you can choose

  • Open Book or Open Audiobook – Start reading or listening right away! If you are on a Wi-Fi connection, the book will immediately download. Download completion is indicated by the checkmark icon found next to the cover image of the book.
  • Keep Browsing – To find more books to borrow.
  • Go To Shelf – To view all of your current Loans and Holds. 

 

Enjoying your book and managing download settings

Download your book

If you are on a Wi-Fi connection, your borrowed book gets downloaded to your Shelf immediately. Tap Open Book or Open Audiobook to start enjoying your digital book right away. 

 

If you book has not already downloaded, you can do so from the Shelf screen:

  • Tap the Download link next to the book
  • In the box that appears, tap Download for Offline Use.   

Once the download is complete, you can start enjoying your book. Tap on the Read Book or Open Audiobook link and enjoy! 

 

Read or listen online

If your book has a Download link and dashed-line circle icon next to it, it means that it is not yet downloaded and you can read or listen to it over an internet connection. 

This option  is useful if you want to save space on your mobile device. 

Tap Open Book or Open Audiobook to start enjoying your book online. 

 

Managing your Download Settings

The default download setting for the Libby App is that digital books will download automatically over a Wi-Fi connection.

You can change these settings in the app.

  • Tap Shelf.
  • Tap Loans.
  • Tap Actions.
  • Tap Change Download Rules.
  • Follow the on screen directions to select the options you want.

 

Renewing your digital book

You may renew your digital book, if there are no other holds on it. The option becomes available three days before book is due.

  • Open the Libby App.
  • Tap Shelf.
  • Tap Loans.
  • Tap Manage Loan.
  • Tap Renew Loan, then Renew to confirm. 

The item’s new loan period begins the day of the renewal.

If there are holds on the book, you will see a Place a Hold link instead. Tap on this link to request the book again, you will be added to the waiting list for the book.  

 

Returning digital books early

While digital books are returned automatically at the end of their loan period, you can also return digital books early from the Loans page of your Shelf screen on the Libby App.

  • Open the Libby App.
  • Tap Shelf.
  • Tap Loans.
  • Tap Manage Loan.
  • Tap Return Early, then Return to confirm. 

 

Manage Notifications

The Libby App offers push notifications to tell you when holds are ready, when loans are expiring, and more. These are notifications that appear right on the screen of the smartphone or tablet you are using Libby on.

Push notifications

You can choose which notifications you would like to receive from the Libby App, here is how to do it:  

From the Libby App.

  • Tap the Libby icon in the top right corner.
  • Tap Manage Notifications (you may need to swipe to clear any notifications that are currently there).
  • Tap the options to choose how you would like to be notified about what is happening with your book: Ignore means no notification, Menu badge displays an in-app menu notification, and Notification means you get a push notification.

These notifications are device-specific - if you have Libby App on your smartphone and on your tablet, you can set up Manage Notifications for each one so that notifications do not display on your smartphone and that they are displayed on your tablet.

 

Email Notifications

If you have a smartphone or tablet that doesn’t support push notifications (or if you have push notifications turned off for your apps through your device's settings), you can receive notifications by email. The  Libby App will display notifications in its menu, by default, so here is how to set up email notifications.

From the Libby App.

  • Tap the Libby icon in the top right corner.
  • Tap Manage Notifications (you may need to swipe to clear any notifications that are currently there).
  • A Receive Email Notifications option may appear in the Manage Notifications menu, if you need set your email address.
  • Next, you can select Email Notice when you want to be emailed about your digital book.

To change your email address, scroll down to the bottom of the Manage Notifications screen and select the Change this? link. 

 

More Libby App Features

See your timeline

Your timeline displays all titles you’ve borrowed, placed on hold, renewed, and returned. To find your activity go to Shelf, then scroll down to the bottom and tap See your timeline. Tap Actions to manage your timeline or swipe left on a title to remove it.

 

Using Tags

Tags help you organize books you’ve read or want to read. They’re for your personal use (and are not shared with your library or OverDrive).

Tap Tag on a book’s details screen and select one from the list. To create your own tags (including emoji tags), tap Add. To find your tagged books, go to Shelf and tap Tags. From there, you can tap a tag to view it, rename it, delete it, or untag titles.

Please note: Tags are specific to the device the app is installed on, and will be deleted if the app is deleted.

 

Results List Preferences

You can set list preferences to filter your search results. That way, you’ll only see content you’re interested in when browsing and searching. On the Library side, when searching for books, tap Preferences. Select your desired availability, format, language, audience, and sorting options, then tap Apply Preferences.

 


Need Further Help?

Check out the following help sites provided by OverDrive

https://help.libbyapp.com 

https://help.overdrive.com

 

Or, get in touch with the ORL

Call us at 1-844-649-8127.

Email help@orl.bc.ca, in your email, please include:

  • any error message you’ve received
  • your ORL library card number
  • the title(s) of the book(s) you are attempting to download
  • the type of media player or eReading device you are using
  • your computer’s operating system
  • indicate you are using the ORL eBooks collection 

Note: If your ORL card has expired or you have outstanding late fees of $20.00 or more, you'll be unable to borrow from this collection. You can pay fees online. To renew an expired card, call your library branch or chat from our website.