Technical Assistant - Westside Learning Lab

Technical Assistant
Auxiliary On-Call
Westside Learning Lab
No Guaranteed Hours

(This position is covered under the CUPE Collective Agreement)

Okanagan Regional Library has a vacancy for a Technical Assistant to work in our Westside Learning Lab. 

Under the general supervision of the Reference & Instruction Supervisor, the Technical Assistant’s primary function is to help build people’s technical skills and bring alive their interest in what technology can do through a variety of group programming, individual training, and technical assistance. The incumbent will work with a variety of clients, such as children and teens, newcomers, seniors, job seekers, and library staff.

Incumbents assist with program design and delivery as well as provide tech support for meeting/classroom spaces, outreach activities and library eResources. This is a dynamic role where an enthusiasm for digital literacy and a love of teaching are required, in addition to a strong competency with technology and science.

Grade 12, plus successful completion of post-secondary (college or university) coursework in computer science equivalent to two full terms of first year general computer science courses providing a broad background in hardware, software, networking and coding.

2 years’ technical support experience or formal teaching experience.

Experience in the operation, maintenance and repair of modern tools from advanced software to a variety of equipment.

Experience with 3D printers, sound/recording equipment, video equipment, lighting and green screen studio.

Experience with Social Media Platforms.

Must have a valid Driver's License.

If you meet these requirements and are interested in this opportunity, we would like to hear from you! Please submit a resume and cover letter outlining how your skills can be applied to a library setting.

Please quote Competitions #21-64 (we also have a Kelowna Branch opportunity for an auxiliary on-call Technical Assistant 21-60).

We thank all applicants for their interest in our organization; however, only short listed applicants will be contacted.