There are reports of trouble accessing the ORL’s Lynda.com collection of video tutorials when using Internet Explorer. In these cases, you will find that some of the video content is locked and you will be asked to begin a free trial. Lynda.com customer service technicians are working to resolve the matter.
Until the matter is resolved, please use an alternate browser, such as Chrome or Firefox, when using the ORL’s Lynda.com collection.
Step 1: Go to the Lynda.com log in page, http://lynda.com/portal/sip?org=orl.bc.ca.
Step 2: Enter your library card barcode number (no spaces) and your PIN/password, and click Log in.
Step 3: (Optional) Complete your Lynda.com profile: Enter a first name, a last name and an email address. Click Save.
Step 4: Explore the site and start learning!
There is no software or app to download. The video tutorials play directly on your browser through an internet connection
Lynda.com is available through the browser on your...
The Lynda.com mobile app is not available for library patrons, please access the Lynda.com service through link listed above on the browser of your smartphone or tablet.
You may see a View Offline option for some video tutorials. Viewing courses offline is not available for library patrons.
For technical or troubleshooting assistance with using Lynda.com, view the Support links available at the bottom of the Lynda.com webpage. You can also call 1.888.335.9632 ext 623 or email email@example.com.
Visit your nearest library branch.
Or, email firstname.lastname@example.org, in your email please include any error message you’ve received, type of operating system you are on, and the type of device you are using (e.g. tablet, smartphone, PC or Mac).
Get the activity (watch history, bookmarks, playlists, etc) associated with your old library card moved to your new card. Here is what you need to do:
1. Sign in to the ORL’s Lynda.com collection with your new library card number to establish it as a Lynda.com account.
2. Email Lynda.com customer services at email@example.com to request to move activity from your old library card number to your new one. The email must include the following info:
Lynda.com customer services is not able to move the activity from your old card to your new card until you sign in with your new library card number, so don’t skip that first step!