Phase 3: Browse & Borrow

Welcome back to the library!

We are beginning the Browse & Borrow phase of our Phased Re-opening Plan.

What to expect at a library branch during the Browse & Borrow phase

Watch our video

Watch our Browse & Borrow Video


Throughout July, we are opening our doors once again to provide the following in-branch services:

  • Browse for materials to borrow
  • Pick up your holds
  • Use socially distanced computers
  • Return materials to our outside book drops

Locations Open for Browse & Borrow

Most of our library locations are now open to the public. Check your library branch webpage to confirm their phase of re-opening.

Location still providing Curbside Holds Pick-up

Locations closed to the public until further notice


Using the Library Safely during the Browse & Borrow phase

The ORL is committed to providing library service to our communities, while maintaining a safe environment for both staff and customers.

We can work together to keep everyone safe! Please follow these guidelines when vising the library:

There will be a limited number of people allowed in the building:

Each library has an occupancy limit based on available public floor space and staff will be monitoring the number of people in the building at all times.

Disinfect your hands before entering the library:

A sanitization station is present at the entry to each of our libraries - customers are asked to please disinfect their hands when entering the library, and advised to disinfect their hands when leaving the library as well.

Feel free to wear your face mask:

We are encouraging customers to wear a face mask when inside the library

Use our self-checkout machines to borrow your items:

We are encouraging customers to use our self-check-out machines where available to check-out their materials

Follow the sign and keep two metres apart:

As needed, directional signage is in place to help facilitate social distancing while in the library

Return all items using the external book drops:

Return library materials to the book drops located outside of your library branch, so that they can be more easily quarantined. Staff will quarantine all returned items for 72 hours. In-branch book drops are closed.

Feeling sick? Please stay home:

We ask customers to not visit the library if ill or showing symptoms. Items can be renewed by phone or through your account online, . No late fees are being charged at this time.

Try to keep your visit short:

We are asking customers to browse efficiently to ensure everyone is able to get the materials they need without undue delay, especially when there is a lineup of people waiting to get in.

Additional Safety Measures:

  • We have temporarily removed high touch items like magazines, newspapers, and children’s toys from the libraries.
  • Acrylic panels have been placed at all service points to ensure staff and public safety during customer service interactions
  • Public Internet Stations are available for use, though numbers have been limited in some locations to ensure social distancing of 2m between users if possible

Our COVID-19 Safety Plan:

Okanagan Regional Library has completed a COVID-19 Safety Plan in accordance with WorkSafe BC.  To ensure worker and site safety, staff will:

  • Not report to work when showing symptoms of COVID-19
  • Not report to work if they have tested positive for COVID-19
  • Physically distance from each other when working
  • Where masks at work in situations where that is recommended by the Provincial Health Officer.
  • Wash hands frequently and thoroughly
  • Use cough/sneeze hygiene etiquette
  • Regularly clean and disinfect shared work surfaces
  • Janitorial staff are using cleaners approved by the BCCDC for all surface cleaning.

View the complete Safety Plan


Borrowing Items and Using our Services

Loan Periods

All physical items can be borrowed for 4 weeks.

Hold Request Limits

You can place holds on up to 20 items at a time. 

Book Drops & Returning Library Materials

Return library materials to the book drops located outside of your library branch, so that they can be more easily quarantined. In-branch book drops will be closed during this phase.

Late Fees

We are temporarily not charging late fees.

Fee payment

To ensure staff safety, accepting payment in-branch will be limited. If you wish to pay any library fees, please pay online through your library account at

What is NOT available in the library branch during this phase?

  • Browsing the newspaper and magazine collections (browse our online collections, instead)
  • In-branch events and programming (see our Events Calendar for online and at-home programming)
  • Exam invigilation
  • Meeting and Study Rooms
  • Use of the Microfilm Reader will not be available in most branches.


Phased Re-opening Plan

Phase 3 – Browse and Borrow - All branches (except UBC Okanagan and Westside Learning Lab).

Phase 2 – Curbside Holds Pick-up and Limited Book Drop Hours (June 2 – July 30)

Phase 1 – Virtual Services Only - All Library Locations and Book Drops Closed (March 17 to June 1).